I'm not disregarding anyone's feelings. Some of the stories I have read and I feel for them. I hope that some groups overbooked themselves and as they consolidate plans downtown rooms get dumped and ready for pickup. No system is perfect and can match every lifestyle. A first-come, first serve starting at a set time is impossible for me and my current job to manage, it causes me to rely on others in the group to make sure there is space for me. A random que was better in that I had a shorter gap to find coverage so I could leave and either come back or not, depending on the time.
However, the question that needs to be asked is how many people who felt cheated before/did not know how to navigate older systems get a decent room this year? How many first timers will have a more memorable experience because they get to experience more of GenCon, and less Walk/Cab/ShuttleCon? My hope it is a comparable number to those who felt cheated.